Shared values at the heart of skyguide’s identity

For skyguide the highest standards are the decisive factor for air traffic control, and the company is continuously improving its services and safety in order to achieve these. Common values are the basis for all activities inside and outside the company.

In both its top management and throughout its organisation, skyguide upholds and abides by a series of values that underpin the four prime focuses within its High Reliability Organisation of safety, capacity, cost-efficiency and sustainability:  

• Human-oriented. Air navigation services is a people business. And we put our own people centrestage. Because it’s with them and their motivation that we will achieve our objectives.
• Mutual esteem and respect. We work together in mutual respect with our customers, stakeholders and colleagues, and value each other's professionalism and personality.
• Transparency. We declare openly and honestly what our objectives are and how we want to achieve them; and, as a result, we also communicate all the information needed to accomplish our tasks.
• Simplicity. While we fully acknowledge and respect the complexity of the air navigation services business, our interactions and the solutions we propose are straightforward and pragmatic. Our solutions are as simple as possible, but are never over-simplified.
• Multicultural competence. We prove our competence and our desire for integration in our national and international environment, and consistently pay due and full regard to the cultural diversity of the people and the organisations we work with.
• Entrepreneurship. We show initiative, creativity and flexibility in our business activities, to help actively prepare our company for all the challenges ahead.
• Positive thinking. With our constructive attitude and our helpful criticism, we play our part in making skyguide an active and successful organisation.