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Development training

The skyguide training center (STC) is internationally certificated to provide high-quality ATM training.

 

Human performance has to do with the interactive behaviour between people, tasks and systems. Optimising this interaction leads to greater efficiency, higher accuracy, and improved quality. Human factors training is our multidisciplinary effort to support you in attaining – and retaining – an efficient and successful team.

 

With its team of highly-qualified international instructors, the STC is the nationally and internationally certified educational basis for success and offers:

  • 200+ refresher and development courses annually, in English, French and German
  • 20 different development courses
  • 10 high-tech classrooms
  • Self-study options.

The training curriculum also includes proven elements in human performance, such as:

  • Team work and team roles: principles of team work, responsible behaviour
  • Communication: types, filters and barriers to communication, effective and correct feedback
  • Conflict management: different types, solutions to conflicts, conflicts at work
  • Change management: phases of life, perception in changes, how to manage change
  • Stress management: types, reactions and consequences of stress, relaxation methods
  • Self-reflection: Johary window, learning / thinking styles, examining my motivations
  • Methodical competence: accurate use of learning methods, planning and evaluation
  • Behaviour-oriented training / coaching methods.

 

Additional information:

Contact

For more information, please contact:

commercial, skyguide training center

phone: +41 43 931 6251

E-Mail: training.center(at)skyguide.ch

 

24.08.2015
Flight trials aiming to optimize the early morning arrival wave at Zurich Airport kick started

 

27.07.2015
Skyguide raises both punctuality and productivity in the first half of 2015 while handling slightly higher traffic volumes

 

30.04.2015
Consortium examines more environmentally friendly methods

 

19.08.15
Job info, skyguide Genève

 

28.08.15
OBA St. Gallen

 

02.09.15
Berufsinfoveranstaltung skyguide Zürich