Our vision: On a daily basis, we provide safe and reliable air navigation and related services. – For our customers and partners, we embody continuous improvement in an innovative and entrepreneurial spirit.
Our mission: As a high reliability organisation, we are totally committed to safety. Together with our civil and military partners, we continuously improve our air navigation and related services.
Within the European aviation network, we are a focused innovator and act as creative co-operator. In this role, we create value-adding solutions in our core competence areas and help to implement and improve on them.
A public service mandate
Skyguide performs its services under a legal mandate issued by the Swiss Confederation and the Federal Office of Civil Aviation (FOCA), Switzerland’s national aviation authority. This mandate requires skyguide to ensure the safe, fluid and cost-effective management of air traffic in Swiss airspace and in the adjacent airspace of neighbouring countries that has been delegated to its control. Skyguide’s legally-prescribed duties and tasks entail providing civil and military air navigation services, aeronautical information and telecommunications services and the technical services required to install, operate and maintain the associated air navigation systems and facilities.
Skyguide is fully committed to its public service mandate. Switzerland’s air navigation service provider is an entrepreneurially-minded and customer-focused joint-stock company under Swiss private law which has its head office in Geneva and maintains further operations in Alpnach, Bern, Buochs, Dübendorf, Emmen, Grenchen, Locarno, Lugano, Meiringen, Payerne, St. Gallen-Altenrhein, Sion and Zurich.
Being a High Reliability Organisation (HRO )
The nature of skyguide’s activities requires us to always be prepared for the unexpected. We continually look to improve our organisation, with direct communication between top management and front-line personnel.