Customers & Partners

We work closely with the players in the aviation sector as part of the value chain that includes aircraft manufacturers, airlines, air forces and airports. Such a collaboration is crucial to the constant improvement of air navigation services and their overall performance.

Together, we define and coordinate the priorities for air navigation technology and services, and the time frame for implementation. Our recent contributions include – among others – advanced satellite navigation procedures as well as a completely digitised working method and corresponding instruments.


We believe that an integrated aviation value chain is key to joint air traffic management in a seamless European airspace and will benefit customers and partners.




Civil-military integration

In 2001, the Swiss Federal Council decided that the country’s civil and military air navigation services be merged – and “skyguide” was born. The new entity ensures that Swiss airspace is used as efficiently as possible, with all partners and clients enjoying their fair share. This includes commercial airlines as well as general aviation, international airports and regional aerodromes, and – of course – our military partner.


For the Swiss Air Force, we are providing air navigation services at military used aerodromes and air defense services in the swiss airspace, too.



Considering clients as partners


Our partners and clients include airlines, the Swiss Air Force, airports and general aviation. The major ones are listed below.


Swiss Air Force


Airlines and airline associations


International and regional airports and aerodromes


General aviation associations

  • Aero-Club of Switzerland
  • AOPA – Aircraft Owners and Pilots Associations Switzerland



Serving general aviation


Skyguide offers the pilots of the general aviation community a wide range of services free of charge, and strives to accommodate their needs as extensively as it can. Skyguide also attaches great value to keeping general aviation pilots comprehensively informed and sensitizing them as much as possible to safety issues and concerns.


What is general aviation? It broadly covers the operation of aircraft with a takeoff weight of up to 5.7 tonnes. (A Boeing 747, by comparison, has a takeoff weight of around 400 tonnes.) General aviation aircraft include:


  • ecolight aircraft (permitted in Switzerland since July 2005),
  • non-powered aircraft (gliders, hang-gliders, paragliders and balloons),
  • single or twin-engined aircraft,
  • helicopters


The majority of general aviation flights are for sports or leisure purposes. But general aviation has a major role to play on the training front, too. Most of the training flights of future commercial airline pilots are performed using small aircraft, and almost every airline commander will have started their career flying smaller aircraft to earn their private pilot’s licence. Most basic pilot training is conducted at regional airports by local flying schools.



Skyguide’s general aviation services


Skyguide provides the following services for the general aviation community. They are all extensively used.