COVID-19 – Measures overview

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Health measures

Here you will find all current recommendations and health measures from the Federal Office of Public Health and our Task force.



Task force Updates


OCTOBER 19, 2020

Dear colleagues,
Yesterday 18 October, the Federal Council revised the COVID-19 ordinance and adapted the recommendations on home office, gatherings/ meetings and compulsory masks to the new worsening health situation.

Today our COVID TF convened an extraordinary meeting to examine whether we are in conformity with these new regulations or whether we need to make adjustments. Although our regulations remain valid, we would like to emphasize the following points:

Home Office: 
The previous recommendation was to work from home whenever possible, given the 50% limit on capacity in the shared offices. With the latest federal decisions, this needs to be clearly reinforced: Work from home whenever possible, unless you really need to come to skyguide premises.

Our mask recommendation is also in line with the new ordinance of the Federal Council: masks must be worn at the workplace if the distance of 1.5 m to the neighbours/colleagues cannot be maintained. If you are moving around the premises, there is a general obligation to wear masks. This applies as soon as you enter a building.
On Wednesday 21 October, there will be an ordinary meeting of the TF, about which we will inform you. One of the main topics will be how we deal with planned meetings and workshops in the coming weeks and months.

Please stay tuned and continue to follow the rules. They help you and your colleagues to stay healthy.


OCTOBER 15, 2020


Dear colleagues,


Please take note of today’s information from the Task Force:


The number of infections in Switzerland is rising dramatically as over 2’800 new infections have been recorded by the health authorities yesterday. In Zürich and Geneva new measures have been announced.


In Zürich, it is mandatory now to wear a mask in bars, restaurants, discos and at events with over 30 persons. Furthermore, for all events with more than 30 persons indoors, a general obligation to wear masks now also applies if the minimum distances cannot be observed.


In Geneva, gatherings of more than 15 persons in public spaces have been forbidden and it is now mandatory to wear a mask in any publicly accessible building.


If you have symptoms and feel unsure about what to do next, please visit:

(Click on the picture below to get to the check)


After answering some questions, you will get a recommendation on how to proceed.


At skyguide we do now have one new positive case, three colleagues are in quarantine and five persons have been tested and are awaiting the result.



As above indicated, the number of infections is high. Please continue working from home whenever you can, as the capacity of shared offices is still limited to 50%. We are not foreseeing any changes to this situation in the near future.



Missing traffic is jeopardizing on-the-job training in all units and as a first unit TWR/APP GVA has interrupted OJT until mid-December. Other units may follow.


We are also reducing capacity due to the lack of traffic and to ensure short time work.


Opening hours of restaurants 

Our restaurants in GVA and DUB will open as of 07:00 on weekdays and the starting date will be announced shortly. The opening hours in the evening and on the weekend remain unchanged. The task force will review the food offering and the opening hours for 2021 by the end of November.


Thank you and stay healthy


SEPTEMBER 30, 2020


Dear colleagues,


This is today’s information from the Task Force:


Extension of “Home Office”
As we continue to monitor the development of the spread of the Coronavirus, we are again over the threshold of 400 cases per day in Switzerland. We anticipate the fall and winter months to be challenging if the measures that have been put in place and have worked very well until now are not maintained. So far, we have managed to keep the internal cases on a very low level and have currently no additional confirmed Covid cases in the company. Some staff are currently in testing or in quarantine, though.

This is why today, we have decided to extend the “Home Office” rule until the end of the year. Please remember that the capacity in shared offices stays as it is at 50%.


Zukunftstag – Journée en tous genres
This year, due to the Coronavirus situation, there will not be a traditional “Zukunftstag/Journée en tous genres” on 12 November. No external visitors will be allowed on the premises on that day, including children of employees. However, we do want to provide a glimpse into our daily work to a young and interested audience and are setting up a virtual event which will also feature a live demonstration. A concept and program are currently being worked on and we will keep you posted.


Break room in Geneva
The capacity of the break room in GVA has been increased to 15. Additionally, the vending machine has been moved to the corridor because it was too noisy. The restaurant “Le Slot” will not be accessible for dinner after regular opening hours as there are areas that we cannot close and require to be inaccessible to the general public. We are constantly looking to improve the situation and find new solutions as we move forward.


In Dübendorf we are also continuously reviewing the situation and we will implement necessary measures as required and possible.


Thank you very much. Stay safe and healthy.



SEPTEMBER 16, 2020


Dear all,


This is today’s information from the Task Force:


Unfortunately but as expected, the number of new COVID cases is rising continuously and is at over 500 per day this week in Switzerland. We are monitoring the situation closely in cooperation with our company doctors and are adjusting our measures where and when necessary.


In view of this development, we strongly recommend at this time to cancel all non-essential physical meetings, including internal ones. We also advise to avoid in-person meetings outside of the company and participate remotely unless it is essential to achieve whatever the goal of the meeting is.


Break room in GVA
We are aware of the situation in GVA where the space in the break room is limited, especially when it comes to enjoying a meal in the evening. Currently, we are working on a solution to expand the available space and will be informing shortly.


Fall vacation season
As the fall vacation season is almost around the corner, we would like to remind you to be aware of your destination if you decide to travel at all. While certain countries are open to travelers, you still will have to go into quarantine if you have visited regions designated as “hot or red zones” within any such country. This applies not only to travelers from Switzerland coming back but also to everyone living in our neighboring countries and working at a company in Switzerland. Swiss law and regulations apply.


Stay healthy





Dear all,


The current number of COVID-19 infections continues to be high and with the end of the summer just around the corner, we do expect a further increase of the cases.
The number of new infections is hovering above 360 per day and have been increasing continuously during the past weeks. Cantons like Zurich and Valais have ordered mandatory mask wearing in stores and shops for customers and in some cases, like Lidl, for staff also. Novartis announced mandatory mask wearing at their sites. We do expect more companies to follow.


In the past days, the Task Force again discussed this issue with our company doctors and we have reached the conclusion that at this point mask wearing at all skyguide sites will be mandatory to prevent the spreading of the virus and to protect all our staff.


Everybody coming into and moving through the building as well as in public spaces is required to wear a mask. It has also to be worn when queuing at the restaurants, moving into the restaurant and in service areas.

The mask also has to be worn in shared offices if the distance of 1.5 metres cannot be maintained as well as in areas already designated as mandatory (SIM rooms). There are enough masks available in skyguide for everybody.
The masks can be retrieved at the “loge” in Geneva and at the reception in Dübendorf. We are distributing masks to all other sites as well.

Events such as “aperos” in the public areas like the reception hall or in meeting rooms are not allowed at this point.

This measure goes into effect on all skyguide sites tomorrow, Wednesday, 2nd of September, and will be in place until further notice. This measure will be reviewed weekly by the Task Force when analyzing the development of the virus situation in Switzerland.


Mandatory mask wearing when using company cars
Whenever multiple persons are using a company car, mask wearing is mandatory as well. We have placed stickers in the cars to remind everyone to do so as this measure has not been fully respected so far.

How to wear a mask correctly:



We continue to strongly recommend to work from home whenever this is possible. Don’t come to the office unless this is absolutely necessary to perform your duties. The “maximum 50% office occupancy” rule does not mean that you have to be in the office 50% of the time.


Thank you very much & stay safe and healthy




Please take a moment to learn about this useful online virus check and use it.



  • If you need to be present on-site, as a first thing when coming to work, please wash your hands with soap for at least 20 seconds
  • Maintain personal hygiene measures as recommended by the FOPH
  • If you can arrange it, avoid commuting with public transport in peak times
  • If possible and in accordance with your line manager, you may work from home


Find more information on the FOPH homepage (available in DE/FR/IT/EN):



If you are living in an area under lockdown, please follow the instructions of the local authorities and contact your line manager or HR if you are unable to commute to work.


Take your laptop with you when leaving the office, in case you would not be able to return to work the next day.





On March 24, we published here a first Q&A on the measures adopted by the EB in the context of the COVID-19 crisis. On April 7, new questions and answers were added in a second document.


In the meantime, new questions have been added continuously via the e-mail address covid19(at)skyguide.ch or other channels. We merged the various documents for greater clarity. From now on, this one document will apply.


You can still contact covid19(at)skyguide.ch your HR Business Partner or Superiors if you have additional questions.
Best regards and stay safe




Impact on operations

To get an overview of the impact on operations at skyguide (Traffic load evolution ARR/DEP, Lower, Upper) of COVID-19 and to allow you a view on the air traffic situation in Europe, please take a look at this graphs and follow the link below.











Regional Aerodromes


Date Unit Status


LP24 and Training Missions ongoing.



Measures to encounter COVID-19

After the EB has communicated its measures to encounter COVID-19, we have received several suggestions to open an idea-box for employees.


We are now collecting your ideas via the following email address: ideas@skyguide.ch


We are looking for cost saving ideas and potential business ideas to encounter the actual COVID-19 crisis. We kindly invite you to share your ideas – favorably we are looking for so called “low hanging fruits”.

Once your idea has been transmitted, we will assess these in due time.


Please note, that this initiative is not about “what I always wanted to improve”. There are already existing procedures to address process improvements and for “safety improvements” you will have to follow the well-established standard process.




Letter from the Chairman of skyguide's Board of Directors

Ostergruss und Dank des VRP / Joyeuses Pâques et remerciements du Président du CA



Geschätzte Mitarbeiterinnen und Mitarbeiter


Flieger, die nicht mehr abheben, leere Flughäfen – das sind Bilder, die uns alle schmerzen. Noch vor wenigen Monaten hat niemand damit gerechnet, dass ein Virus den Luftverkehr praktisch lahmlegen würde. Seit Wochen ist nun Vieles nicht mehr, wie es war. Wir alle mussten unser privates und berufliches Leben einschneidend umstellen. Das war und ist für viele ein Kraftakt, der uns Ausserordentliches abverlangt.


Unsere Regelwerke sind auf einen fast totalen Einbruch des zivilen Luftverkehrs nicht ausgerichtet. Weder die internen wie etwa unsere Gesamtarbeitsverträge, die keine Klausel für solche Extremfälle enthalten. Noch die externen wie der europäische Risk-Sharing-Mechanismus, der uns eigentlich bei einem Rückgang des Verkehrs schützen sollte, und nun faktisch ausser Kraft gesetzt ist. Darauf konnten und können wir uns zur Bewältigung dieser Krise also nicht stützen.


Wir haben in dieser Krise aber einen entscheidenden Vorteil: Die Mitarbeitenden von skyguide und die Kultur unseres Unternehmens. Nicht zum ersten Mal habe ich den Eindruck, dass skyguide in der Krise zeigt, wozu dieses Unternehmen fähig ist. Fokussierung und Priorisierung, Resilienz und pragmatische Zusammenarbeit über Grenzen hinweg – das macht uns gerade in der Krise stark.


Die Krise liegt bei weitem nicht hinter uns. Wir haben die Weichen aber richtig gestellt, um sie zu bewältigen. Intern haben wir alles Erforderliche unternommen, um die Gesundheit von allen zu schützen und unseren Auftrag, wo noch gefordert, zu erfüllen. Zudem haben wir früh ein Massnahmenpaket zur Eindämmung der finanziellen Konsequenzen geschnürt, das angemessen, sozialverträglich und klar ist. Extern haben wir eng mit unseren Kunden und Partnern zusammengearbeitet und uns sowohl in Bern als auch in Brüssel für unsere Interessen eingesetzt. Dass der Bundesrat gestern die Prüfung eines Überbrückungskredits für die Luftfahrt ankündigte, darf hier als positives Zwischenergebnis gewertet werden.


Diesen eingeschlagenen Weg mit einer klar durchdachten Strategie nach innen und nach aussen müssen wir nun diszipliniert fortsetzen. Der Verwaltungsrat spricht der Geschäftsleitung seine vollste Unterstützung aus und er weiss, dass er weiterhin auf den Beitrag von allen zur erfolgreichen Umsetzung der eingeschlagenen Strategie zählen darf. Dafür, liebe Mitarbeiterinnen und Mitarbeiter, möchte ich jedem und jeder Einzelnen von Herzen DANKE sagen und meine aufrichtige Anerkennung aussprechen.


Vor uns liegen die Ostertage und sie werden wohl für viele anders aussehen als sonst. Ich hoffe, dass sie dennoch für alle etwas Erholung, Ruhe und Freude bringen.


Alles Gute!


Walter T. Vogel, Verwaltungsratspräsident skyguide



*** Version française ***

Chères collaboratrices, chers collaborateurs,


Des avions qui ne décollent plus, des aéroports vides – ces images nous affectent toutes et tous. Il y a quelques mois encore, personne ne s’attendait à ce qu’un virus paralyse presque l’intégralité du trafic aérien. Depuis des semaines maintenant, beaucoup de choses ont changé. Nous avons toutes et tous dû apporter des changements radicaux à notre vie privée et professionnelle. Cela a été et c’est encore un tour de force qui exige de la plupart d’entre nous des efforts extraordinaires.


Nos réglementations ne sont pas conçues pour un effondrement presque total du trafic aérien civil. Ni la convention collective de travail interne, ni la nôtre ne prévoient de clause pour ces cas extrêmes. Il en va de même pour les mécanismes externes, comme le mécanisme européen de partage des risques qui était censé nous protéger en cas de baisse du trafic et qui est maintenant effectivement suspendu. Nous ne pouvions et ne pouvons donc pas compter sur ces réglementations pour faire face à cette crise.


Mais nous avons un avantage décisif dans le contexte actuel : les collaborateurs et collaboratrices de skyguide et la culture de notre entreprise. Une fois encore, je suis témoin de la force de skyguide en période de crise. L’établissement des priorités, la focalisation sur l’essentiel, la résilience et la collaboration pragmatique par-delà les frontières, voilà ce qui fait notre force, tout particulièrement dans cette crise.


Celle-ci est loin d’être derrière nous. Mais nous avons mis le cap dans la bonne direction pour la surmonter. A l’interne, nous avons fait tout ce qui était nécessaire pour protéger la santé de chacun et chacune tout en assurant l’accomplissement de notre mission, là où elle est encore nécessaire. En outre, nous avons très tôt élaboré un ensemble de mesures appropriées, socialement acceptables et claires pour atténuer les conséquences financières de la crise. À l’externe, nous avons travaillé en étroite collaboration avec nos clients et nos partenaires et avons défendu nos intérêts tant à Berne qu’à Bruxelles. L’annonce d’hier du Conseil fédéral d’examiner l’octroi d’un crédit-relais pour l’aviation peut être considérée comme un résultat intermédiaire positif.


Nous devons maintenant poursuivre sur cette voie de manière disciplinée et avec une stratégie interne et externe mûrement réfléchie. Le Conseil d’administration exprime son soutien le plus total au Comité de direction et sait qu’il peut compter sur la contribution de toutes les parties concernées pour la mise en œuvre réussie de la stratégie que nous avons engagée. Pour cela, chères collaboratrices, chers collaborateurs, je tiens à exprimer mes remerciements et ma reconnaissance les plus sincères  à chacun et chacune d’entre vous.


Les vacances de Pâques sont devant nous et seront probablement différentes des années précédentes pour beaucoup de gens. J’espère néanmoins qu’elles vous apporteront, à toutes et tous, un peu de repos, de paix et de joie.


Meilleures vœux !


Walter T. Vogel, président du Conseil d’administration de skyguide


Letter on short-time work from April 7


Dear colleague,


We are in the middle of an unprecedented crisis. This crisis is hitting skyguide with full force, as air traffic has almost completely collapsed. We are losing more than half a million Swiss francs every day. The forecast of our loss for the coming months and years is in the triple-digit million range.


For this reason, management felt compelled to take measures to mitigate this financial impact (see letter of March 24, 2020). An important and indispensable part of this package of measures is the introduction of short-time work. Short-time work is an instrument that is already being used in large parts of the Swiss economy to preserve jobs.


The introduction of short-time work at skyguide is explicitly supported by all the company’s social partners and also by the AOT staff representatives.


Introduction of short-time work as of April 14, 2020

Skyguide will introduce short-time work on April 14, 2020 – according to current planning until September 2020. As we must continue to provide certain services in accordance with our mandate despite the current crisis, not all areas of the company will make use of short-time work to the same extent and not all at the same time. In an initial phase, we anticipate an average of 20 percent short-time work. We will start with parts of AOTs and ATCOs and will continuously review the need for short-time work and make adjustments as soon as necessary. Short-time work is one of several measures in a package that, taken as a whole, will ensure that all categories of employees make a fair contribution to overcoming this crisis.


In the event of short-time work, skyguide first pays the salary for work actually performed (e.g. 70%). It also pays the salary for work not carried out to the extent of 80% (e.g. 80% of the 30% not worked). Unemployment insurance then pays skyguide these 80% up to a maximum of CHF 12’350. Even with higher salaries, skyguide pays the full 80% of the salary lost. Social security contributions are not affected by short-time work.


To illustrate this calculation, two examples are attached at the end of this letter.


All employees are still required to reduce their holiday and other time credits by the end of this year. As far as holidays and days off are taken, salaries will be paid in accordance with what is stipulated in the employment contract (not reduced based on the short-time work compensation).


We are convinced that the introduction of short-time work contributes decisively to the stability of our company. Together with our social partners, we strongly advocate short-time work.


If it is planned that you will already be working short-time during this first phase, you will be informed shortly by your line manager and will also receive information on the exact scope. Please contact your line manager if you have any questions.


Once you have been informed by your line manager, we consider your consent to the introduction of short-time work to be given, unless you explicitly inform Damiana Nardone (damiana.nardone@skyguide.ch) by April 16, 2020 of your refusal to agree to short-time work.


The contribution of each and every one of us is now needed to ensure a sustainable future for skyguide. We thank you very much for your support.


Best regards,

Alex Bristol, CEO, in the name of the Executive Board


Two calculation examples, each for one month of work:


Letter to all skyguide from March 24


Dear colleagues,


Skyguide faces an unprecedented situation as a result of the outbreak of the Covid-19 coronavirus, and the duration of this crisis cannot yet be predicted. To date, we have succeeded in providing our civil and military customers and partners with a full range of services even in this exceptional situation. We have handled traffic safely and efficiently and performed as professionally as our customers and partners expect us to. I am proud that we are a resilient company that works positively even in extraordinary situations. All employees deserve great respect for this, and I would like to take this opportunity to thank everyone on behalf of the entire Executive Board.


The entire aviation industry is being hit hard by the outbreak of the coronavirus. We must expect that the Covid 19 pandemic will lead the global economy into recession and that it will take years for traffic volumes to return to the 2019 level. All aviation players are suffering massive financial losses, which are forcing companies to take far-reaching measures and, for some, will mean going out of business. Skyguide is also losing substantial revenues as a result of the collapse in air traffic volumes. Depending on the further development of the Covid 19 crisis, we expect a negative result in the double-digit million range for 2020. Losses of this magnitude force us to take action to ensure a sustainable future for our company.


A plan for our common future

The well-being and health of all our employees are our first priority in this crisis. Since the outbreak of the crisis, we have been continuously analysing the situation with our company doctors and following their recommendations and the instructions of the authorities. Any room for improvement that may still exist in some units is being specifically addressed with the support of the unions.


This crisis brings drastic changes for everyone – professionally and privately. Many of us are worried about their own health and about older or sick people dear to us. We are all busy organising our daily lives differently. Some of us have to continue to work on site, some are at home alone and have to restructure their working day. Others have to reorganise family and working life or the care of elderly family members. We are aware that everyone is doing their best in this extraordinary situation. If you have any questions, please talk to your superior. We must all be flexible and pragmatic now. Together we can find solutions.


We are doing everything we can to overcome the immediate crisis together and at the same time secure the future of skyguide, so that we can successfully implement our strategy in the medium and long term despite the Corona crisis. The Executive Board has therefore carefully evaluated various scenarios and actions and their respective consequences, and has ultimately developed an action plan that is as socially acceptable as possible and involves a fair contribution from all concerned.


The expectation of our owner

Skyguide is a critical infrastructure that is of central importance to the Swiss Confederation. Our mandate is therefore not questioned. The owner is prepared to support a sustainable strategy, and in doing so expects skyguide to take all measures it can to keep the deficit for 2020 as low as possible. Since some 70 per cent of our costs are personnel costs, a contribution from all employees will inevitably be required.


We rely on solidarity and social partnership

We are convinced that solidarity is the key to overcoming the corona crisis. If each and every one of us is prepared to give something, or to renounce something, we can prevent more painful measures. We are confident that we will overcome this crisis if we all stand together. In these extraordinary times, we hope and count on our solid social partnership.


An action plan with a sense of proportion

Against this background, the Executive Board has drawn up an action plan with three escalation stages. The aim is to do everything possible to preserve jobs. The measures of the first escalation stage, which are now being introduced, are listed below.


Measures due to unused capacity        

In view of the drop in civil traffic, we are now in a situation of overcapacity. Skyguide will be applying for short-time work as a result. If the application is approved, the unemployment insurance fund will pay 80% of the salary for the work not performed, with a maximum of CHF 12’350 per month. Not all parts of the company are equally affected by the Corona crisis. We can only apply for short-time work for those parts of the company that have demonstrable work absences due to the Corona crisis. The relevant line manager will communicate to which teams this applies.


Measures to cover anniversaries (jubilees), overtime, holidays and unpaid leave              

  • All jubilees in 2020 must be taken as holidays instead of money. This also applies to outstanding jubilees from earlier years. The jubilee credits must be completely used up by the end of 2020.
  • All overtime must be cleared by the end of 2020.
  • Without exception, holidays must be taken until the end of 2020. No holiday balances are therefore to be carried forward to the next year. The holiday balance is checked regularly. Holidays already planned must be taken as planned. In addition, all employees must take two days of vacation in April or May (in addition to the holidays already planned for this period).
  • Skyguide encourages its employees to take unpaid leave whenever possible. As an incentive, social contributions continue to be paid if 5 days or a multiple of 5 days (e.g. 10 days) of unpaid leave are taken. No unpaid leave should be taken in those parts of the company that apply for short-time work. In addition, anyone wishing to take unpaid leave must have taken all holidays and overtime by the end of the year. In any case, the taking of unpaid leave must be agreed with the line manager.


Salary measures

  • It goes without saying that management must lead by example in this crisis. As last year, managers and the Executive Board will not receive a salary increase and the variable salary will be reduced by a quarter.
  • Discussions are currently taking place with the unions on how ATCO and AOT can also waive salary increases. We will inform you as soon as these discussions are completed.
  • As far as possible, the variable salary parts for AOT employees (VSP2) are paid in holidays rather than in cash. Between 5 and 11 days of vacation should be taken. The exact number of days is to be agreed with the line manager.


General cost savings

  • The use of external experts will be terminated wherever possible.
  • In the coming days, we will also review all ongoing projects and – where appropriate – stop or re-budget them.


Any further measures (second and third escalation stages) will only be initiated if absolutely necessary, for example if the first measures are not implemented in a disciplined manner or if the crisis lasts much longer than expected. This would initially mean a temporary (until December 2020) salary reduction of 2.5 percent for all employees. In the third and final escalation step, there would be economically induced redundancies. Preventing this must be our common, top priority. We are convinced that everyone will help to implement the first package of measures and that together we can prevent further measures.


Together we have a successful future

The current crisis does not call our vision and strategy into question. On the contrary. With the Virtual Centre we will be much better able to react to such crises. Consequently, the realisation of the Virtual Centre remains our top strategic priority.


We are aware that this crisis is asking a lot from all of us. At the latest since the federal government closed the schools, parents have been particularly challenged. We can see how many of them do their best every day to do justice to work and family in this crisis situation. Skyguide wishes to support them in this. Parents will now receive five days of paid leave to care for their children up to the age of 16. Thereafter, the Swiss Confederation will provide additional relief for parents. We are currently clarifying exactly what this means. Until then, parents will be able to compensate for childcare hours individually with overtime and take time off or unpaid leave. Skyguide also offers access to childcare platforms in Switzerland and France. If someone has to work from home and look after children at the same time, we understand that this is particularly demanding. We want to find pragmatic solutions here. It is important that you talk to your line manager to agree on changes in working hours (for example, working early in the morning and late in the evening). With good will on both sides, a lot is possible.


In this spirit – together and with good will – we want to get through this crisis. Together we will master it.


I wish you all and your families all the best and, above all, good health.


Alex Bristol on behalf of the skyguide Executive Board