The paradigm change in the ANS industry is bringing challenges but also new business opportunities that will have to be supported by new business models. The ANS industry will have to innovate to face the challenges and take advantages of the opportunities.
Skyguide acknowledges the need to take steps in new directions to assure a bright long-term future. It is increasingly recognising the need to change and adapt rapidly, rather than continue to improve incrementally.
We are following a path to innovation centred on four key areas – technology, operations, human resources management and our business model. For example, in human resources, we are already transforming the profile of a “typical” skyguide technician to propel our business into the future.
Furthermore, with a future ANS business built around digitalisation, virtualisation and automation, cybersecurity and resilience are key requirements at the forefront of all we do.